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Terms That Govern Your mn444 Account

Using mn444 means you agree to the terms set out here — covering account access, wallet activity through bKash, Nagad, and Rocket, and your rights as someone who holds an account with us.

Account EligibilityWallet & Payment RulesYour RightsJurisdiction NoticeAccount Conduct
mn444 Terms That Govern Your mn444 Account
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only what is needed to operate your account — registration details, wallet identifiers for bKash, Nagad, or Rocket, and session activity. We do not sell this data to third parties.

Cookie Use

Cookies keep your session active across mobile and desktop so you do not lose your place when switching devices. You can manage cookie preferences from your browser settings at any time.

Retention Policy

Account data is retained for as long as your account is active and for a period after closure as required by applicable law. You may request deletion of non-essential data by contacting support.

Account Security Steps

Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and contact live chat to flag the account for review.

LEGAL CONTACT

Reach Us on Legal or Account Matters

Email Support Send legal queries or account dispute requests to our support address. We aim to respond within one business day and will confirm receipt by return email.
Live Chat For urgent account or wallet issues — including a bKash or Nagad transaction you want to dispute — open live chat from the account dashboard for a direct response.
Account Help Centre The Help Centre covers wallet verification steps, account closure requests, and how to submit a formal complaint if you feel a term has been applied incorrectly.

Common Questions About These Terms

If something in the legal terms is unclear, these answers cover the questions we hear most often from account holders in Bangladesh.

Access depends on whether online gaming is permitted under your local law and whether you are in an eligible region. You are responsible for checking this before opening or using an account.

Any wallet balance is held pending a review of the suspension reason. If the account is cleared, funds are returned to the original payment method — bKash, Nagad, or Rocket — used for deposit.

Send a data access request to our support email from the address registered on your account. We will respond with the information we hold within the timeframe required by applicable law.

We post a notice on your account dashboard and, where possible, send a message to your registered contact. The effective date of any change is stated clearly in the notice.

Yes. Contact support to request account closure. Non-essential data can be deleted on request; some records are kept for the period required by law after closure.

Raise a formal complaint through the Help Centre or via live chat. We will review the case and respond with our findings. If unresolved, you may escalate through the contact channels listed above.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.